Identify the risks before they become problems
Risk is a constant in Service relationships. Whether it is internal or external, ServiceFrame identifies and tracks risk, offering a new dimension to services management.
What’s important is the ability to identify the risks and the appropriate mitigation steps. There should be very few surprises and ServiceFrame offers you and your business excellent visibility and awareness in a vital area.
Tracking risk is not easy as it can arise in the shape of supplier failure, or can be the result of global change like economic, political or climate change. Using ServiceFrame, risks are made transparent and are reported routinely. So, awareness and insight is shared among your key team members, allowing mitigation to be planned.
Alerts ensure you are aware at all times and can plan appropriately. Risk defence is the mark of prepared and proactive Managed Services. Risk can never be eliminated but can be measured and planned for.
ServiceFrame identifies risks in Outsourced Services arrangements, keeping you informed – talk to us today about how we can help you